Nutanix | CVM | Host Upgrade | Kill Stuck Task

 Hello Mates,

Sharing the knowledge regarding an issue which I faced during ESXi/Hypervisor upgrade via Nutanix Prism Elements


Description:

While upgrading ESXi/Hypervisor from Nutanix Upgrade Software console, the prism elements was running pre-upgrade checks.

PS: This can work on any stuck task on Nutanix, just apply the flags/entities as per your need!!


Issue Occured:

Running task stuck at 10% or 30% or at any certain number for long duration.

There was no option to abort the task or cancel it via console


Resolution worked:

1. Login into any CVM and run progress monitor

        progress_monitor_cli --fetchall

                        or

        progress_monitor_cli -fetchall| egrep "entity_id|entity_type|operation"


2. Take note of the "Entity ID", "Entity Type" & "Operation"


3. You have the above information now, please run below command to delete the active stuck task

        progress_monitor_cli --entity_id="entity_id" --entity_type="entity_type" --operation="operation" -delete


Make sure you use replace the fields from the information received from step 1

Your actual command might look like this:

    progress_monitor_cli --entity_id="<id>" --entity_type=cluster --operation=upgrade_hypervisor -delete


You will get a confirmation line at the end that task deleted successfully!

Enjoy!


Thanks,

Arvind Kr.

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